Mobilization and Deployment
- Program Overview
The Mobilization, Deployment, and Support Stability Operations (MDSSO) helps support community readiness during deployments and emergencies. We help make sure installation programs align with unit deployment cycles, provide pre- and post-deployment support, and help unit Commanders with their Family Readiness plans and deployment support services for Service Members and their Families. We’re responsible for operating an Emergency Family Assistance Center in the case of an all-hazards event, and supporting Service Members and Families during Non-Combatant Evacuation Operations (NEO) and Repatriation. We also act as a case manager for all requests for assistance through the Army Disaster Personnel Accountability and Assessment System (ADPAAS).
Some of our resources include:
- Pre- and Post-Deployment Support: Helps prepare Soldiers and Families for deployments and reintegration by providing trainings and resources throughout the deployment cycle in a variety of settings.
- Family Readiness Groups: Designed to make sure Families have information they need and develop a military support group while their Soldier is deployed. Virtual Family Readiness Groups also provide secure environments in which the Commander can communicate directly with Soldiers and Families 24 hours a day, no matter where they are.
- Emergency Family Assistance: Your link to continuous support and assistance as well as authoritative and accurate information in a sensitive, timely, and effective manner.
- Army Disaster Personnel Accountability and Assessment System (ADPAAS): Ensures all Army personnel and their dependents are accounted for during emergency situations.
- NEO/Repatriation: We help the State Department help those who have been displaced after national emergencies and disasters.
For more information on Mobilization, Deployment, and Support Stability Operations support in your community, contact your local Army Community Service office and ask for the Mobilization and Deployment program manager or specialist.
Other helpful links:
- Operation READY: “READY” stands for “Resources for Educating About Deployment and You.” It’s a training and information resource developed from lessons learned in the Persian Gulf War and used in Operation Iraqi Freedom (OIF) / Operation Enduring Freedom (OEF). The training covers learning about the types of military separation, planning and preparing personal documents, and completing family financial arrangements.
- Comprehensive Soldier and Family Fitness (CSF2): Provides hands-on training and self-development tools so that members of the Army Family are better able to cope with adversity, perform better in stressful situations, and thrive in life.
- Taking Care of Business: This video shares information that helps deploying Soldiers make necessary arrangements to ensure that loved ones will be taken care of if the worst happens. It explains which forms and documents to complete before deploying to ensure that final wishes are observed.
- Family Assistance Center (FAC)
- Deployment Cycle Support
This center serves as a central point for Soldiers and Family members during mobilization/ deployment or an event with significant impact affecting military families. The FAC is activated at the discretion of the Garrison Commander. Examples of events that may precipitate FAC activation are major unit mobilization to meet an immediate threat, terrorist activities, accidents or natural or man-made disasters. The FAC assists Families of deployed Soldiers by providing essential Family services, referrals and counseling.
- Official Information Conduit
- Crisis Intervention Referral Service
- Legal Services
- Focal point for post-wide resource information
- Referral to outside resources
Services coordinated through FAC:
- American Red Cross
- Army Emergency Relief (AER)
- ID Cards
- Minimum Essential Services
- ID Cards
- DEERS Enrollment
- TRICARE Information
- Emergency Financial Assistance
- Legal Information
- Crisis Referral
For deployments, training is designed to increase independence and resiliency during separation. Upon return from a deployment, reintegration training paves a pathway for reunion in regard to emotional connections and overall family care to include financial readiness. The Army has cast a wide net for Soldier and Family inclusion. Parents, siblings, fiancés etc. are encouraged to attend.
Pre-Deployment Briefing ACS-driven topics include:
- Ongoing Readiness
- Financial Readiness Planning
- Post Finance
- Legal (Powers of Attorney/Wills)
- Red Cross Services
- TRICARE considerations
- Employment Readiness (ERP)
- Hearts Apart
- Child, Youth, School Services (CYSS)
- Army Emergency Relief (AER)
Reunion/Reintegration Briefing ACS-driven topics include:
- Financial Readiness
- Warrior Adventure Quest
- Military Family Life Consultant
- Domestic Violence Prevention
- Care Team Training
Prepares volunteers (usually a 6-10 member team) selected by the Battalion Commander to provide short-term assistance to Spouses and Families whose Soldier was killed or suffered a grievous injury requiring MEDEVAC back to the home station. The Care Team contacts the grieving Family only after the Casualty Notification Officer has made first contact with the Family. Examples of assistance provided are: child care, preparation of meals, and other administrative tasks such as taking phone calls and making a list of those offering condolences. Care Team training is comprised of the following classes from Operation READY and other ACS programs:
- Care Teams
- Casualty Assistance Officer (CAO) Overview
- Trauma in the Unit
- Bereavement and Grieving
- Survivor Outreach Services Program
- Military Family Life Consultants Program
Services are available to all active duty and retired military personnel and their Family members; members of the Army National Guard and US Army Reserve, when on active duty and during post deployment and their Family members; Army APF and NAF civilian employees, and their Family members; Family members of prisoners of war or personnel missing in action and surviving Family members of military personnel who died while on active duty.
Main Army Community Service
|Monday||8 a.m. - 5 p.m.|
|Tuesday||8 a.m. - 5 p.m.|
|Wednesday||8 a.m. - 5 p.m.|
|Thursday||12 p.m. - 5 p.m.|
|Friday||8 a.m. - 5 p.m.|