- Learn About Army Life
Army Family Team Building (AFTB)
Army Family Team Building is a series of training modules taught through your local Army Community Service or Family Programs office that covers topics such as basic information about the Army, personal growth and leadership skills. AFTB improves personal and Family preparedness which enhances overall Army readiness and helps America’s Army adapt to a changing world.
AFTB helps you to cope with and enjoy the military lifestyle. Many of the courses can be applied toward resume and career building, self-development and leadership skills. AFTB provides the knowledge and self-confidence to take responsibility for yourself and your Family. The training is available to Soldiers, Family members of all Soldiers, Department of Defense civilians and volunteers.
Contact your AFTB Program Manager more information!
- New to the Community?
Information and Referral Program
A comprehensive resource file provides information on both military and civilian agencies to Soldiers, Family members and DA civilians. Trained personnel will assist clients to find the appropriate and available resources.
Where available, this program offers a special Host Nation Services which includes un-certified translations of host nation language correspondence and bills.
For further assistance or help, feel free to contact ACS.
Relocation Readiness Program
Welcome to Relocation Readiness! Moving is a part of life for Soldiers, Government Civilians and their Families. The Army Community Service Relocation Readiness Program provides assistance to the Total Army Family. We are dedicated to ensuring our clients are capable of surviving and thriving through the PCS and ETS processes. We have developed this program to assist you in finding information and resources to make you more resilient and agile as you navigate your next move.
Your first stop once you are notified of a pending PCS or ETS move should be your local ACS (Family Center) where you can meet with a Relocation Readiness Program Manager who will serve as a subject matter expert in assisting you through the process.
Household Goods Lending Closet
When relocating to a new installation, you can borrow basic household good such as:
- Pots and pans
- High chairs and car safety seats
- Pre-paid cell phones
- Kitchen appliances
Contact the ACS Relocation Manager for more information.
Adjusting to My New Country*
Host Nation Orientation, where applicable, offers all in-processing personnel and their Families orientation on the local culture, language, transportation and tourism offerings.
Contact your Relocation Program Manager for more information.
Career Guidance and Employment Opportunities
The Employment Readiness Program (ERP) provides services to military Spouses, active duty Military, active Reserve and National Guard, Wounded Warriors, Retirees, DoD Civilians, and all Family Members. Services include:
- Up-to-date resource information on available local, national and international employment opportunities, job market trends, and education and volunteer resources.
- Classes and seminars on self-assessment and career exploration, resume writing, interviewing techniques, dressing for success, networking, and entrepreneurship.
- Resume critiques
- Career counseling and individual career assessments.
- Job fairs and other hiring events.
- Teen/youth employment Information
- Computers with internet access, resume writing software, and typing tutorials
Contact your Employment Readiness Program Manager for more information.
Financial Readiness Program
The Army is here to help provide you with information on matters dealing with money. From financial calculators to tax preparation, these tools can help you on your way to financial success.
Army Volunteer Corps can link volunteers with local volunteering opportunities.
What can volunteering do for you?
- Gain a sense of satisfaction and achievement by meeting challenges
- Learn about the Army, its sister services, and the community
- Acquire new skills and expand existing ones
- Obtain work experience
- Build new friendships and become a cohesive part of the community
Contact your Volunteer Corps Coordinator for more information.
- Family Members with Special Needs
The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Soldiers on active duty enroll in the program when they have a Family member with a physical, emotional, developmental, or intellectual disorder requiring specialized services so their needs can be considered in the military personnel assignment process.
Family members must be screened and enrolled, if eligible, when the Soldier is on assignment instructions to an OCONUS area for which command sponsorship/Family member travel is authorized, and the Soldier elects to serve the accompanied tour. This screening consists of medical records review for all Family members, and developmental screening for all children 72 months of age and younger.
Soldiers are responsible for keeping their EFMP enrollment current as exceptional Family member (EFM) conditions change or at least every three years, whichever comes first.
The Exceptional Family Member Program (EFMP) provides an all-inclusive approach for community, educational, medical, housing and personnel services for Families with special needs. An exceptional Family member may be a child or an adult with any physical, emotional, developmental or intellectual disorder that limits the individual's capacity to engage in pursuits with peers or that requires:
- Special treatment
Respite Care Information Army One Source: Exceptional Family Member Respite Care Program
Enrollment and Screening Information US Army Medical Department: Exceptional Family Member Program
Contact your ACS EFMP Manager for assistance.
- Survivor Outreach Services
Survivor Outreach Services (SOS)
Survivor Outreach Services (SOS) provides long-term support to surviving Families of fallen Soldiers. Our goal is to reassure survivors that they remain valued members of the Army Family.
The SOS program connects you with people who can help. Our services include grief counseling, financial counseling, benefits coordination, support groups, and garrison and surrounding area events.
After a loved one is lost, unresolved issues or questions may surface months or years afterward. The Army is dedicated to fulfilling its promise by providing support to surviving Families. Our financial counselors aid surviving Families through investment and estate planning education, and our support coordinators provide long-term support. SOS can help you navigate the details.
SOS delivers services at garrisons and communities closest to where Families live. Regardless of your loved one’s component or branch, duty status, location, or manner of death, SOS will provide dedicated outreach and support when and as long as you desire.
SOS also honors survivors with Gold Star and Next of Kin lapel buttons. They are symbols of your sacrifice, widely recognized throughout the country. Find more about Gold Star and Next of Kin lapel buttons here.
The Gold Star and Surviving Family Member (GSSFM) Representative is the Army advocate for surviving Family members – and any survivor can contact an Army GSSFM Representative directly any time for any reason. These representatives are available to provide support and address complaints by spouses and other dependents of deceased service members regarding casualty assistance or receipt of benefits authorized by law. If you have questions or concerns about casualty assistance or receipt of benefits, your GSSFM Representative can help.
You can contact a GSSFM representative at +1(833) 313-1960 or firstname.lastname@example.org.
Find more resources for survivors here.
- Violence Prevention and Education
The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and, counseling and intervention services.
- Emergency Placement Care Program (EPC)
- Victim Advocacy Program (Domestic Violence)
- Sexual Harassment and Assault Response Program (SHARP)
- FAP education and prevention
- New Parent Support Program (NPSP)
- Support groups and enrichment classes
Contact the Family Advocacy Program Manager to begin.
Sexual Harassment Assault Response and Prevention:
SHARP 24-hour Response Hot Line: +1 (877)995-5247
Victim Advocacy Program
The Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault, including crisis intervention, safety planning, and assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Victim Advocacy services are available 24 hours a day, 7 days a week to Soldiers and Family members.
New Parent Support Program
The Army’s New Parent Support Program is a key secondary prevention program within the Family Advocacy Program which falls under the umbrella of Army Community Service. Established in 1995, this voluntary participation program helps Soldiers and Family members who are expecting a child, or have a child or children up to 3 years of age, to build strong, healthy military families. Through a variety of supportive services including home visits, support groups and parenting classes, the NPSP helps Soldiers and Families learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.
- Deployment or Mobilization Assistance
Welcome to Mobilization and Deployment! Our mission is to provide training, information and assistance to Soldiers, Civilians and their Families to maintain individual readiness throughout the entire deployment cycle. Deployments can be challenging—a highly emotional and stressful event for Soldiers, Civilians and their Families. Fortunately, Mobilization and Deployment is here to provide guidance, resources and training for all; Soldiers, Civilians and their families; to include parents, Family Readiness Group members and Rear Detachment cadre and ACS/Reserve staff throughout the Army Force Generation (ARFORGEN) cycle. Whether supporting deploying units by providing pre-deployment information and material to Soldiers, Civilians and their Families; to providing reintegration and RESET training as they reconstitute their Family unit, the Mobilization and Deployment Team is here to support you! Our TEAM is always ready to provide quality service for our Soldiers, Civilians and their Families.
"ARMY STRONG, FAMILY STRONG"
- Army Emergency Relief (AER) Overview
Army Emergency Relief is the U.S. Army's own nonprofit organization dedicated to alleviating financial distress on the force. AER provides grants and zero-interest loans to Active Duty and Retired Soldiers and their Families. Over 4 million Soldiers supported since 1942. AER officers are conveniently located at installations around the world. Visit ArmyEmergencyRelief.org to learn more.
AER’s Education Program is a secondary mission to help Army Families with the costs of education. The three separate scholarship programs are:
Stateside Spouse Education Assistance Program
• Applicant must be the Spouse or widow(er) of an active duty or retired Soldier and reside in the United States.
• Stateside applicants must be full time students.
• First undergraduate degrees only.
• Active duty military personnel are not eligible.
Overseas Spouse Education Assistance Program Major General James Ursano Scholarship Fund for Dependent Children.
Overseas Spouse Education Assistance Program
• Applicants must be a Spouse of an active duty Soldier assigned in Europe, Korea, Japan, or Okinawa.
• Applicants must physically reside with the Soldier at the assigned location.
• First undergraduate degrees only.
• Off post students are not eligible.
• Spouses may be part time or full time students.
Major General James Ursano Scholarship Fund for Dependant Children
• Dependent children, stepchildren, or legally adopted children of Army Soldiers on active duty, retired or deceased while in active duty or retired status.
The children of Grey Area Reservists/National Guard are eligible as well.
Scholarship awards will be awarded up to half the cost of tuition. Scholarship awards are based on financial need, as evidenced by income, assets, Family size, and special circumstances.
Applications and instructions are available for all the scholarships on the AER website at https://www.armyemergencyrelief.org/resources/
- AER Resources and Forms
- Military and Family Life Consultant Program
The Military & Family Life Counseling (MFLC) Program at a glance:
- Provides non-medical short-term, situational problem-solving counseling to Service Members and their Families
- Provides psycho-education to help Service Members and their Families understand the impact of stress, deployments, family reunions following deployments and the stresses of military life
- MFLC services augment existing military support services
- Flexible service delivery (outreach/rotational and on-demand)
- Services can be provided on or off military installations
- Services provided to individuals, couples, families and groups
- Children's Support Program addresses impact of military life on children
- Mandated reporters of child abuse, domestic abuse and other duty-to-warn situations
- Services are otherwise confidential and private, except for duty-to-warn situations
Non-Medical Counseling Services
- Anger management
- Relationship issues
- Productivity at work
- Conflict resolution
- Decision-making skills
- Deployment stress
- Coping skills
- Relocation adjustment
- Sadness, grief and loss
- Building resiliency
- Reintegration warrior to citizen
About Military & Family Life Counselors
- Masters or Ph.D. level licensed clinical counselors
- Work with Families, individuals, couples and children to provide non-medical problem identification and counseling services
- Address relationships, stress management, grief after loss, occupational and other individual and family issues, providing crisis intervention when needed
- Work with existing Military Family Support programs to complement services provided
MFLC is intended to serve all Services and Guard/Reserve components.
Guard/Reserve Component Services
To maximize the support available to Guard and Reserve Service Members while preparing for the issues surrounding pre-deployment, mobilization and post-deployment, the MFLC Program:
- Provides psycho-educational presentations, briefings and counseling support for drill weekends and Family events on a variety of topics, including deployment, mobilization, reunion and reintegration, communication and sadness, grief and loss
- Provides services including educational and counseling services for Families, pre-deployment events for Service Members, deployment presentations for younger audiences, marriage enrichment and stress reactions and coping mechanisms.
For more information or to speak to the Military and Family Life Consultant MFLC), please call 010-8693-9926 or 010-4149-1551 / 2CAB MFLC can be reached at 010-8690-4138.
- Options for Paying Local Bills
Options available to pay local bills include:
- Convenience Stores
- Your Realtor if you have one
- The Korean Post Office
- Korean Banks
For more information, please stop by Army Community Service in Maude Hall.
The Army Community Service (ACS) is a comprehensive blend of quality of life programs in line with Department of Defense (DoD) activities. The programs offered are intended to provide support services, education and information to assist Soldiers, Family Members, Retirees and DoD Civilians assigned to USAG Humphreys and Suwon Air Base.
|Program Name||DSN Number||Commercial Number|
|Army Emergency Relief||(315)757-2363/2364/2374||+82 (0)50-3357-2363 or +82 (0)50-3357-2364 or +82 (0)50-3357-2374|
|Army Family Action Plan||(315)757-2373||+82 (0)50-3357-2373|
|Army Family Team Building||(315)757-2373||+82 (0)50-3357-2373|
|Army Volunteer Corps||(315)757-2373||+82 (0)50-3357-2373|
|Employment Readiness Program||(315)757-2369||+82 (0)50-3357-2369|
|Exceptional Family Member Program||(315)757-2371||+82 (0)50-3357-2371|
|Family Advocacy Program||(315)757-2365/2366||+82 (0)50-3357-2365 or +82 (0)50-3357-2366|
|Financial Readiness Program||(315)757-2363/2375||+82 (0)50-3357-2363 or +82 (0)50-3357-2375|
|Information, Referral and Follow-Up||(315)757-2363/2372||+82 (0)50-3357-2363 or +82 (0)50-3357-2372|
|Mobilization and Deployment||(315)757-2370||+82 (0)50-3357-2370|
|Relocation Readiness||(315)757-2362||+82 (0)50-3357-2362|
|Soldier & Family Readiness Group||(315)757-2370||+82 (0)50-3357-2370|
|Survivor Outreach Services||(315)757-2371||+82 (0)50-3357-2371|