Exceptional Family Member Program

USAG Humphreys Army Community Service has moved into their new location at Bldg 6400 on Marne Avenue (One-Stop), across the walkbridge from the newly opened AAFES Exchange and Food Court. Click here for map excerpt.

Main Army Community Service

Monday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 5 p.m.
Wednesday 8 a.m. - 5 p.m.
Thursday 12 p.m. - 5 p.m.
Friday 8 a.m. - 5 p.m.
Saturday Closed
Sunday Closed
US Holidays Closed


Marne Avenue
Bldg. 6400

Handicap Accessible

+82 (0)50-3357-2363 or +82 (0)50-3357-2372

Military DSN Tel:

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The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs.

Program Overview

The Exceptional Family Member Program (EFMP) provides comprehensive support to family members with special needs. EFMP takes an all-inclusive approach to coordinate military and civilian community, educational, medical, housing, and personnel services to help Soldiers and their Families with special needs.

An Exceptional Family Member is a Family member with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. 

Soldiers* with Exceptional Family Members are required to register for EFMP and keep enrollment information current. This way, Family needs will be considered during the OCONUS assignments process.

If you’re eligible for EFMP services, Family members must be screened and enrolled when they accompany authorized Soldiers on OCONUS assignments. Screenings include medical records review for all Family members and developmental screening for all children aged 72 months and younger.

For more information about EFMP, contact the EFMP point of contact through your nearest Army medical treatment facility.

*Who must enroll in the program?

      (1) Active Army

      (2) U.S. Army Reserve (USAR) Soldiers in the Active Guard Reserve (AGR) Program

      (3) Army National Guard (ARNG) AGR personnel serving under authority of 10 USC and 32 USC. Department of the Army civilian employees do not enroll in the program.

You must identify dependent children with special education and medically related service needs and, Family members with medical needs each time they process for an assignment to a location outside the United States, where Family member travel is authorized at government expense.


Advocacy: Services include medical and educational advocacy for individuals needing services, to include facilitating exceptions to policy for housing and assistance in schools for children on IEP’s and/or 504 plans.

Medical Services: Located at the Brian Allgood Army Hospital, Yongsan. Services include: EFMP enrollment, updates, disenrollment, and Overseas Deployment Screening. For more information, please call DSN 737-1281 or 737-1282 or 737-1283.

Special Needs Accommodations Process (SNAP): A team that assists in determining the safest, least restrictive, and most appropriate placement of children with special needs who wish to use Child, Youth and School Services (CYSS). The SNAP team meets weekly and works with parents to develop a care plan to ensure the child’s experiences in CYSS services are safe, memorable and successful.


Services are available to all active duty and retired military personnel and their Family Members; members of the Army National Guard and US Army Reserve, when on active duty and during post deployment and their Family members; Army APF and NAF civilian employees, and their Family members; Family members of prisoners of war or personnel missing in action and surviving Family members.